Frequently Asked Questions
How will the district provide food services to students in the event of a school closure?
Starting Tuesday, March 24 thru July 31, our food service program will be available daily for all students. Students will be able to pick up a hot lunch and breakfast for the next day at the same time from 11:30 a.m.–1:30 p.m. during this one-stop, curbside or drive-thru pick up.
Service will be available at:
- Bagdad Elementary School THRU MAY 29 ONLY
- Reed Elementary School,
- River Place Elementary School and
- Running Brushy Middle School.
Where do I access each meal distribution site?
Using the bus entrance, enter the campus from Little Elm Trail. Food service delivery will take place in the back of the school past the playground.
River Place Elementary
Enter the campus from River Place Blvd. Drive through the west parking lot. Food service delivery will take place on the side of the building. Exit the campus using Sitio Del Rio Blvd.
Running Brushy Middle School
Enter the south side of the campus from Cougar Country. Food delivery service will take place outside of the cafeteria entrance.
Can a parent pick up food for their student(s) without the student being present?
The Texas Department of Agriculture (TDA) recently released updated guidance to allow districts to provide food to parents/guardians without their child present.
Here is the guidance provided by TDA:
You may provide meals to be served to children to a child’s verified parent/guardian, who must provide one of the following items for each child eligible for a meal when picking up a meal.
- Official Letter/email/electronic school application from school listing children enrolled.
- Individual student report cards.
- Attendance record from parent portal of the school website, printed or electronic, that includes the children’s names.
- Birth certificate for children not in school.
- Student ID cards.
Any meal provided to a parent for a child not enrolled in the closed enrolled site may not be claimed for reimbursement.
Can I volunteer to help serve food?
While we appreciate our caring community, the USDA does not allow volunteers to deliver or handle food through our program.
While the USDA has not approved Texas schools to receive reimbursements for providing meals during school closures for COVID, we are committed to supporting students during school closure.
How can I donate to support feeding students and families? How can we help students get food beyond breakfast and lunch?
After working with our food supply vendors and our child nutrition employees, we feel confident we have enough food and we have enough staff.
Hope Austin is a local nonprofit that has been a partner for LISD to provide backpacks for food to supplement free and reduced lunch programs. They will continue to support our students in need.
Our counseling staff will connect students who normally receive food with their backpack, calling families directly.
For those wishing to help Hope Austin, they take monetary donations, which allows them to maximize their dollars and have the greatest impact. Donations are received
- via PayPal on the HopeAustin website www.hope4austin.org,
- via Venmo: HopeAustin
- via US Post:
13809 Research Blvd. Suite 810
Austin, Texas 78750
How can I help prevent food waste?
We are asking families to use the Nutrislice web or mobile application, when possible, to help us efficiently provide for those in need.
You can help us more accurately predict the quantities needed at each location, and avoid waste by using Nutrislice. Nutrislice allows parents to communicate what site they plan to visit and how many students they are bringing.
Students or families can visit the Nutrislice website or download the app (Apple App Store or Google Play) to find locations and times for service (listed above). Using Nutrislice is NOT a requirement for receiving food.
Can we transport food directly to students in need?
While we appreciate our caring community, the U.S. Department of Agriculture does not allow volunteers to deliver or handle food through our program. While all students are eligible to receive food, USDA requires schools to deliver on-site and directly to students only.