Registration FAQ

I do not have access to HAC. Now what?

All registered families should have access to a Home Access Center (HAC) account. The user name will be the parents email address that belongs to the family member designated as the primary contact of returning Leander ISD students. 

If you do not remember your password, click on the Forgot My Username or Password. If you are still not able to access, please submit a ticket at Let’s Talk

If your student did not attend an LISD school in 2019-20 or did not complete pre-registration for the 2020-21 school year, please visit the New-student Registration page to learn more.

How can I update my information if I’m not the primary student contact?

Only the primary parent/guardian of a student will be able to complete the online registration and verification process. Requests to change contact information can also be made to the campus registrar or through Let’s Talk.

What if my email address changed?

If you feel you do not have a current email on file with your child’s campus, please contact the campus registrar or reach out through Let’s Talk.

My child isn’t coming back to Leander ISD. Do I still need to complete the registration process?

No. Please contact your child’s campus registrar or reach out through Let’s Talk to complete the withdrawal process.

What if I don’t know if my child will return to Leander ISD next school year?

Leander ISD understands that future plans are not always clear. If you are unsure whether your child will return to LISD next school year, please go ahead and complete the registration process as though your child will return. If your family moves, the district will withdraw your student if he or she does not attend class on the first day of school.

I finished registering, but I need to make a change to my information.

If you have already completed the online registration process but need to update information, you can access and edit the forms through HAC.

More information about registration

Updated on July 17, 2020

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  1. I wanted to check the information I had already entered weeks ago for my students (and was successfully registered) to make sure my email address was correct, so I followed these directions from your website:
    “If you have already completed the online registration process but need to update information, you will need to log in to the account you created when initially registering.”
    Once there, I selected my student, and most of the information is now missing and it now says “In progress”.
    This seems like a problem with your Registration system.
    Please let me know if you think I need to re-enter all the missing information again.
    Brian Reynolds

  2. I would like to add my parents to the list that can visit her and pick her up. Please let me know how to do so.


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